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EASTERN England could face a “wipeout” of railway ticket offices, transport union RMT warned yesterday.
The union said Abellio, which runs Greater Anglia services from London Liverpool Street to the east of England, had indicated to reps that it will close all but seven “traditional” ticket offices by the end of its franchise in 2026.
The company, which denies the allegation, currently employs 358 staff at 64 booking offices.
Announcing a Save Our Stations campaign to “halt this ticket office butchery,” RMT general secretary Mick Cash said bosses had failed to give reps assurances on the future of ticket offices and jobs.
“Like the general public, we suspect the worst and that means a ticket office wipeout the length and breadth of the franchise,” he said.
“RMT is pledged to fight that ticket office carnage, and fight it we will.
“The Greater Anglia plans are all part and parcel of a national drive to de-staff our trains and stations as the private train companies look to smuggle in a faceless railway in a dash to fatten up their own profit margins.”
A Greater Anglia spokeswoman said: “We have no plans to reduce the number of Greater Anglia ticket offices to seven. However, we are currently reviewing responses to a public consultation about proposals to close seven littleused ticket offices.
“There are no current proposals to close any other ticket offices. We will continue to consult with our colleagues and the trade unions on any proposed changes.”
Earlier this week, RMT announced a strike ballot of on-train staff on Greater Anglia, over fears the company could follow the lead of Southern Rail and introduce driver-only trains.
