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The atmosphere around West Ham is now toxic

The club needs to stop treating supporters as customers , says KADEEM SIMMONDS

WEST HAM. Where do we begin? The move from the Boleyn to the London Stadium was meant to be monumental. Game-changing. A new era for the club and the fans.

However, it seems that since before the Hammers played Manchester United in that final home game last season, there has been non-stop bad news emanating from the club.

The scenes before that match were a throwback to a darker time in football. Bottles being thrown at the United team bus, police on horseback having to repel crowds, with supporters at the stadium claiming that it was the police who instigated the crowd trouble by charging in when it wasn’t necessary. 

While the game was played with no trouble, the news and pictures were of fans trashing the stadium in an attempt to take home a souvenir.

While it was a minority who were ripping out seats and anything else that wasn’t cemented into the floor, it ruined what was a spectacular occasion.

Fast-forward to the summer and the opening of the London Stadium.

I know a lot of West Ham fans so hear first-hand what it is like inside the ground at most games and the news from that first game, a Europa League qualifier against Domzale, was that there was a different mood.

Bubbles didn’t have the same feel or sound the same when it was sung. The mood in the stadium felt flat and, while some put it down to teething problems and people getting used to the new surroundings, the people I spoke to said that they immediately regretted the move.

While this has all been documented in the Star, one of the first papers to do so, it clearly shows that the situation in the stands has been getting worse.

The infighting has been inexcusable but the club have not made the transition an easy one and are not helping.

Before the home game against Southampton las month, a message from the owners said that: “persistent standing within the seating bowl will be discouraged and in the first instance stewards will ask customers to be seated.”

Customers. That one word that summed up the move. The club want people to turn up, stay seated and spend, spend, spend.

Rightfully, there was outrage from supporters and there is now a visible backlash from those inside the London Stadium.

Chants about the unsuited stadium and a move back to the Boleyn are increasing every week. But where were these feelings last season?

There was a minority who were openly against the move but from what I understood, many Hammers were delighted they were getting a brand new shiny stadium for next to nothing.

It meant cheaper season tickets and, in order for the club to compete regularly for European places, a 60,000-seater stadium was what they needed.

However, it is clear that the club were not prepared.

The placement of the stadium is not right for a football ground and the horrific images from Saturday’s home tie against Middlesbrough has only confirmed this.

There is a severe lack of police presence and it seems corners have been cut when it came to hiring stadium security and stewards.

Issues were raised in 2014 about there being no reliable radio system for the police to use and despite the club trying to get police inside the stadium for the cup game against Accrington Stanley last month, the Metropolitan Police said they were unable to provide officers.

Surely this should have been a major problem to be solved before the club were allowed to step foot inside the stadium?

They hope to have this fixed by time Arsenal arrive but that is in December. That is appalling. There isn’t a home game until October 22, plenty of time to get this fixed.

I attended the NFL game on Sunday at Wembley as a fan and the way staff searched me and my bag meant it was all but impossible to bring in a weapon or anything dangerous.

I was made to take out everything in my bag, open up my glasses case just to make sure I wasn’t concealing anything.

And yet it seems that this hasn’t been the case at the London Stadium. A Middlesborough fan was stabbed after the game by an alleged West Ham supporter and while that doesn’t mean he had the knife on him inside the stadium, he certainly had it on him outside and used it.

Questions have to be asked about where were the security or police after the game? Eyewitnesses spoke afterwards about how people were hiding under cars and taking refuge on coaches just to stay safe.

This shouldn’t be happening in 2016. And neither should claims of sex discrimination from the women’s team chair.

The club can release as many statements as they want but I have heard first-hand that what Stephen Hunt said on Monday was true and that is why it made the back page of yesterday’s Star.

Manchester City and Arsenal have set the example of how both men’s and women’s teams should be run.

They took their team photos a few weeks back and took one for the men, one for the women and then one combined photo to show that this was one club.

Both teams released this season’s kit by having a joint presentation, further highlighting the unity between the men and the women’s teams.

West Ham can’t even give their women’s team the latest kit to play in and when the players can tell that they are not welcome at the club, the chair has every right to file a complaint to the Football Association.

That they palmed off the running of the club to a third party speaks volumes about what they really think of the women’s side of the game.

What needs to happen next is simple. Hire better stewards, one’s that actually want to work and protect fans and not turn up for a pay cheque.

Sort out the radio black spot and get a police presence inside the stadium in time for the visit of Sunderland in just over two weeks — Chelsea are in town four days later and there is no way the current security measures in place will be enough to handle a game of that magnitude.

And when it comes to the women’s team, they need to dig deep into their pockets and cough up the money for new kits, a training tracksuit as well as a coach for away games, if not then travel expenses at a minimum.

The solutions are simple, it’s just whether or not those in charge at West Ham want to implement them.

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